Alex Henderson

Master Problem Solver

fueled by Curiosity, Caffeine, and Creativity.

 

The Details

  • I bring a foundation of customer-centered thinking shaped by experience across technical, retail, and hospitality industries, paired with 3+ years of applied UX research in digital product environments.

    My work focuses on translating complex user needs into clear, actionable insights that drive product decisions. I’m especially drawn to collaborative environments where research informs strategy, and where curiosity, creativity, and critical thinking are valued.

    I believe in thoughtful, evidence-based decision making and take a pragmatic approach to research - balancing rigor with the realities of timelines, stakeholders, and evolving product needs.

  • I earned a Bachelor’s degree in Communication and Interdisciplinary Design from the University of Minnesota, Twin Cities in December 2013.

    I also completed Certificates in UX/UI Design (2021) and Full Stack Web Development (2018) through the University of Minnesota, Twin Cities.

  • UX/UI Methods:

    Persona Creation, Usability Testing, User Interviews, Journey Mapping, Surveys, Concept Testing, Heuristic Analysis, Wireframing, Co-Creation Facilitation

    Technical Proficiencies:

    HTML, CSS, Bootstrap, JavaScript, jQuery

    Tools:

    Dovetail, Figma, Mural, GitHub, Notion, Maze, Adobe Creative Suite, Visual Studio Code, Qualtrics, JIRA, SharePoint, Optimal Workshop

    Interpersonal:

    Collaboration and Co-Creation, Empathy, Initiative, Adaptability, Curiosity, Creative Problem Solving, Cross-functional communication, Public Speaking

  • I’m deeply motivated by design as a way to make sense of complexity and create meaningful experiences. What started as a lifelong creative practice has evolved into a structured, research-driven approach to problem solving.

    Outside of my professional work, I’m always in the middle of a project—exploring different materials, techniques, and ideas. From handmade paper goods to furniture built from found materials, each project starts with a question or need and unfolds through experimentation.

    That same mindset carries into my research practice. I approach problems with curiosity, seek to understand people in context, and choose methods intentionally. I’m comfortable navigating ambiguity, iterating quickly, and learning through the process - because the most valuable insights often come from what doesn’t go as planned.