The Details

I have extensive customer service experience across technical, retail, and hospitality industries which highlights my adaptability and dedication to championing the user experience. I believe in data driven design choices and enjoy working in a collaborative environment where creativity is valued and rewarded.

I earned a Bachelor’s degree in Communication and Interdisciplinary Design from the University of Minnesota, Twin Cities in December 2013.

I also completed Certificates in UX/UI Design (2021) and Full Stack Web Development (2018) through the University of Minnesota, Twin Cities.

UX/UI Methods:

Persona Creation, Usability Testing, User Interviews, Journey Mapping, Surveys, Concept Testing, Heuristic Analysis, Wireframing, Co-Creation Facilitation

Technical Proficiencies:

HTML, CSS, Bootstrap, JavaScript, jQuery

Tools:

Dovetail, Figma, Mural, GitHub, Notion, Maze, Adobe Creative Suite, Visual Studio Code, Qualtrics, JIRA, SharePoint, Optimal Workshop

Interpersonal:

Collaboration and Co-Creation, Empathy, Initiative, Adaptability, Curiosity, Creative Problem Solving, Cross-functional communication, Public Speaking

I’m all about design. I love design thinking and the structure it brings to problem solving. Though UX Research is a relatively new focus for me, I bring decades of creative exploration as a lifelong crafter, always chasing projects across different media, materials, and scales

My journey started with crafting kits — think beaded bracelets and sand art — and has grown into dreaming up projects of my own. Each one begins with a need or a challenge, and the outcomes range from handmade greeting cards and party invitations to building a custom desk from found wood.

With every project, I naturally follow a design thinking process. I take time to understand the user (and no, it’s not always me!), consider their needs, and thoughtfully choose the right tools and methods. I’m resourceful, eager to learn new techniques, and unafraid of failure — because even a failed project offers valuable insight.