CivicHelper: The easy way to Discover, Schedule, and Manage Volunteer Opportunities
The Problem: Looking for volunteer opportunities can be difficult and time consuming.
The Solution: Use CivicHelper, the easy way to discover, schedule, and manage volunteer opportunities.
Timeline: Three Weeks | Scope: To research, prototype, test, and validate an idea for a brand-new mobile application. Your creation must solve a real, clearly identified need in users’ everyday lives.
My Role: User Experience Designer (User Research and Protoype Design). | Team: Small team of three students.
Project Management Tools: Zoom, Google Drive Suite, Trello, Slack. | Design Tools: Miro, Figma, Adobe XD
Completed Deliverables: User Interview Plan, User Interviews, Data Synthesis and Analysis (Affinity Diagram, Empathy Map, Feature Prioritization Matrix), Competitor Analysis, User Scenario, Storyboard, User Flow, Paper Sketches, Digital Wireframes, Clickable Prototypes, User Testing Plan, User Testing Recordings, User Testing Analysis, Final Prototype
The full case study can be viewed on Behance.